SUPPORT

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FAQs

We accept all except for the following:

  • Fire Arms/Ammunitions
  • Harmful Chemicals
  • Explosives
  • Illegal substances

We accept odd sized boxes at the most affordable price in the market.

Enter the invoice number on the tracking page. Include the prefix BM, eg (BM99999)

Estimated time to ship is between 45 to 60 days once it leaves the port of LA. You can check the tracking for the date your package left for the Philippines

Three to five times a month.

Yes we do! Just provide us with the contact person’s complete address and number in the Philippines and your packages are delivered right at the doorstep.

Please contact any of our customer service lines and inform them of the necessary changes. 

Technical Support

For technical issues regarding BlueBox Pick Up app and BlueBox Office app, please email us at bbcecustomerservice@gmail.com. Please put in the subject Technical Support – Pick Up App or Office App.

Customer Service

bbcecustomerservice@gmail.com

CALIFORNIA, USA

626 965 8843
626 723 4286

PHILIPPINES

968 854 8900

MAGIC JACK

626 888 5491